Case Study

Product Configurator

CUSTOMER
Commercial Printer
INDUSTRY

Printing

LOCATION
United States
REVENUE
$37 Million
NUMBER OF EMPLOYEES
500

About the Company

A company that specializes in bringing brands to life through innovative promotional products and imprinting methods, striving to be the industry leader, and giving their customers more than they expect through world-class customer service, strategic partnerships and creative solutions.

Business Challenges

  • The Company was using a third-party application (not a NAV extension) that uses the NAV data and does the entire process in a separate application and sends back the data to NAV to create Sales Order etc.
  • It created a dependency on the future business process changes within the NAV System for the customer.
  • The client required an inbuilt configurator to avoid dependency on third – party product.

Solution

  • Developed a user-friendly Product Configurator within NAV and carried out all the processes starting from Sales Order to Manufacturing execution with many options to view/review various data used during the process of Sales Order creation to release of Production Order.

RESULT

  • The Customer was very happy with the Product Configurator due to the ease of process navigation and for data viewing options while executing the entire process.
  • The major expectation of having the Product Configurator within NAV was achieved with the additional features to meet their current business requirements.

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