Dynamics 365 for Sales
As sellers juggle an increasing number of stakeholders, it gets harder to tailor and personalize interactions. Dynamics 365 provides a holistic view of the customer’s interaction history, so sellers have the context and knowledge to personalize every interaction with buyers.
Top challenges solved :
- Organizations need to narrow down the optimal choices for sellers. With Dynamics 365, sellers get guidance toward optimal outcomes. Directly inside the sales records they are working on, sellers see the specific steps needed to move the deal forward.
- Many sellers are unclear of what’s expected of them. Is it just to close deals? Is it to build pipeline? Is it to acquire new customers, or retain existing customers? Frequently, goals conflict, creating distractions for sellers. Dynamics 365 provides contextual, real-time dashboards for sellers and leaders so the entire sales team knows what metrics to focus on and can take coordinated action toward the organization’s specific goals.
